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Simply Gorgeous Throws and Accessories specifically
uses natural fabrics, hides, leathers and furs in our
collections as part of the artistic design in our items.
Due to the nature and characteristics of natural
products there may be slight imperfections in the
materials which should not be considered as defective or
damaged goods.
For authentication purposes SGT issues Identification
numbers, photographs and lists all materials of each
item produced. This is to insure both SGT and the
customer, that all our products are shipped in excellent
condition and with the utmost care. Any damages claimed
upon receipt of the goods will be construed as damages
incurred by the shipping carrier. These claims must be
reported to SGT within 3 business days of delivery in
order for such claims to be acknowledged and accepted by
SGT. No merchandise will be accepted without a return
authorization confirmation and code. After said 3 day
period, the shipment shall be presumed to be in
acceptable condition by the customer. At that time, any
rights or privileges under any credit card or payment
companies shall have no further recourse or legal claims
against SGT.
An order cannot be cancelled after it has shipped. If
for any reason an order is cancelled which hasn’t
shipped yet, there will be a 4% charge for credit card
processing fees. These fees are charged to SGT by the
credit card or payment processing companies and shall be
passed on to the customer.
All merchandise must be returned in the original
packaging with your packing slip, within 7 business days.
after return authorization has been issued. All returns
must be shipped via insured and pre-paid U.S. Mail
or UPS (for protection and to ensure prompt delivery).
Shipping and handling charges are not refundable.
Please return to:
Simply Gorgeous Throws, LLP
Attn: Returns Dept
5585 No. Oslo Lane
Park City, Utah 84098-7707
Please note, any custom items manufactured by Simply
Gorgeous are final sales, and therefore, not returnable.
If you have any questions about our guarantee, damaged
goods, cancellation or return policy, please contact our
customer service department at 866-659-7487 or by email
at
customerservice@simplygorgeousthrows.com
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